ORDERS + SHIPPING
Where is my order?Tracking your Brosmen order is fast and easy! Simply click on the link below for up-to-date tracking information on your order.
How long does it take to receive my order?All Brosmen orders placed Monday through Thursday will ship the next business day. Orders placed Friday through Sunday are processed the Monday. Depending on your location and shipping method selected, shipping time can range from 5 to 20 business days.
Tracking your order is fast and easy! Simply click on the link below for up-to-date tracking information on your order. Shipping times may vary due to inventory availability, holidays, and severe weather conditions.
Do you ship internationally?International shipping is currently available on Brosmen.
What if I was shipped the wrong merchandise?If you received a different item than what was ordered: Please contact Service@Brosmen.com Please be prepared to send photos of the items received.
How do I get free shipping?If your order value is greater than $79, you automatically get Free Shipping. You can also subscribe to our newsletter to get a discount code for Free Shipping. Certain Clothes are also eligible for Free Next Day / 2 Day Delivery, based off your zip code.
RETURNS + EXCHANGE
Can I return my Clothes?For your convenience, we accept returns for store credit or refund within 30 days of delivery. Once your return is checked in by our team, you’ll be issued a refund or store credit quickly so you purchase another pair of Clothes if you wish to Check out our full Return Policy here.
What is your holiday return policy?Brosmen understands that during the Holiday Season many purchases are made in advance as gifts for others.
Therefore, any order placed between Black Friday and Christmas Day (Nov. 27, 2021 – Dec 25, 2021) will be eligible for store credit or a refund if the order us sent back within 3 weeks of Christmas Day. (All returns must be post marked before Jan. 15, 2022)
Does Brosmen offer a Return Label?For details on the Brosmen Return Policy please click in the link below.
Brosmen Return Policy
I purchased my Clothes at an authorized retailer and need to return/exchange them, will Brosmen provide a return label?
No, please contact the retailer you purchased your Clothes from for any returns or exchanges.
I received my order as a gift and I would like to return it.
Please visit our return center. You will select 'Returning a Gift' and follow the prompts. Please note that refunds will be returned on original payment.
How do I use my store credit?Brosmen has made the use of store credit simple and easy…Store credit codes are issued in the form of E-Gift Cards!
At checkout simply enter the unique E-Gift Card code sent to the email on file into the box marked 'Gift Card' or 'Coupon Code' and the proper credit will be applied. Simple, Fast and Easy!
Will sales tax be charged?Yes!
Sales tax will be assessed as required by the state and applied to purchases where applicable by law.
What form of payments does Brosmen accept?Brosmen accepts payments made with Visa, Mastercard, and PayPal.
Does Brosmen offer price adjustments?Brosmen is committed to offering you exclusive offers and promotions, which may change on a daily basis. Due to our constantly changing exclusive offers and promotions, we do not offer post-purchase price adjustments on any items purchased.
Exclusive offers and promotions sale codes are only applicable during the time displayed for the sale. We do not offer rain checks on items that are out of stock during any sale or promotional period.
Do your Clothes run true to size?Some of the Brosmen styles may run smaller or larger than other in our collections. It is recommended to read the suggested sizing tips on each product page. Please click on the link below to view the Conversion Chart.